Field Service Optimization  

Get control of your data. Manage each customer better. Make strategic, high-impact decisions.

As a development and implementation partner for Servigistics, Entercoms applies its expertise in service parts planning and enterprise service management to help you more effectively manage your complex service enterprise.

Services	What they enable
Installed base data management	Organize and analyze installed base data to better understand and forecast demand. Project and monitor service performance against your service level agreements (SLAs).
End-of-life / last-time-buy	Consolidate all the data you need to make end-of-life and last-time-buy decisions. Make these processes more repeatable for more consistent results. Improve risk assessment and decision support.
Contract profitability analysis	Optimize contract prices and SLAs by understanding the impact of each new agreement on the service network. Understand financial health of all existing contracts. Identify problem areas and find ways to correct them.
Service budget management	Explore service budgets from either angle: What SLAs can I support with a given service budget, or what service budget allocations do I need to support given SLAs?
Service network optimization	Make better decisions about expanding, contracting or consolidating the field service network. Understand what changes will best achieve your corporate objectives.

Contact Entercoms today and discover how you can extend your Servigistics service parts planning and service management software.